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The Daily Dot

Beau Paul is a freelance writer from Austin, Texas. Beau also wrote narrative and dialog for the gaming industry for several years before becoming an entertainment journalist.

Beau Paul

woman in store (l) Burlington store entrance (c) Casper blanket hanging in back room of store (r)

burlington casper blanket

‘It’s for one of our workers’: Burlington shopper tries to buy item worker is ‘hiding’ in the back. Manager told her ‘no’

Maya Wray was a Fall 2022 FOIA intern for the Daily Dot. She is currently a senior at the University of Texas at Austin, where she studies journalism in the Moody College Honors Program. She has written for the Daily Texan and the Austin Chronicle.

Maya Wray

Marshalls customers say worker yelled at them to leave over the intercom. It was 30 minutes till closing

Marshalls voice

‘GET OUT NOW’: Marshalls customers say worker yelled at them to leave over the intercom. It was 30 minutes till closing

Rachel Kiley is a writer who sometimes writes things and sometimes is based in L.A., but is definitely always on Twitter @rachelkiley.

Rachel Kiley

pacsun-cancels-orders

‘It’s giving Francesca’s’: Woman says PacSun owes her $4K after ‘fraudulently’ canceling ‘thousands of orders’

Melody Heald is a culture writer. Her work can be found in Glitter Magazine, BUST Magazine, and more.

Melody Heald

Forever 21 worker calls out customers who bring in Shein returns

forever 21 shein returns

‘Forever 21 accepts SHEIN returns??’: Forever 21 worker calls out customers who bring in SHEIN returns

Phil West is a veteran professional writer and editor, and his works include two nonfiction books and articles in myriad print and online publications.

Phil West

Zara customer tries buying top. The cashier told her she can't have it

zara out of season

‘As an ex-Zara worker, she was lying to you’: Zara customer tries buying top. The cashier told her she can’t have it

Amara Thomas is a freelance writer and cultural worker. She has written for the FADER, the Village Voice, Gothamist, and Highsnobiety.

Amara Thomas

Woman talking(l+r), Kendra scott store front(c)

kendra-scott-bad-service

‘That’s why I buy all my Kendra Scott at TJ Maxx’: Woman reports ‘terrible customer service’ at Kendra Scott. She can’t believe the manager’s excuse

Charlotte is a regular Daily Dot contributor with bylines in Insider, VICE, Glamour, The Independent, and more. She holds a Masters&#8217;s degree in Magazine Journalism from City, University of London.

Charlotte Colombo Author Photo

Charlotte Colombo

Gucci customer says workers ignored him because of how he was dressed, helped him when he came back dressed ‘properly’

gucci judgement

‘You are being judged’: Gucci customer says workers ignored him because of how looked, helped him when he came back dressed ‘properly’

Stacy Fernández is a freelance writer, project manager and communications specialist. She’s worked at The Texas Tribune, The Dallas Morning News and run social for The Education Trust New York. Her favorite hobby is finding hidden gems at the thrift store, she loves a good audio book and is a chocolate enthusiast.

Stacy Fernandez

Customer blasts Lowe's when he discovers moldy lumber

LOWES Wood

‘It’s a health hazard’: Customer blasts Lowe’s when he discovers moldy lumber

Shopper slams T.J. Maxx worker for tricking her into signing up for a credit card

TJ MAXX Credit Card Offer

‘So I’m not gonna get the $31 off?’: Shopper slams T.J. Maxx worker for tricking her into signing up for a credit card

Former Skims worker warns against shopping there

SKIMS SECRETS

‘NEVER buy underwear’: Former Skims worker warns against shopping there (updated)

Total Wine and more(l), Woman talking(c), Bottle in cooler(r)

total-wine-and-more-chilled-wine

‘Perfectly chilled for the drive home’: Total Wine & More under fire for offering ‘Free Chilling’ service

Man talking(l+r), Hot Topic storefront(c)

hot-topic-manager-schedule

‘I worked at Hot Topic as a manager and the one manager tried to get me fired’: Worker warns you should always do this before starting a new weekly schedule

Target shopper says she’s never ordering in-store pick-up again

Target Pickup

‘I would have just shopped myself’: Target shopper says she’s never ordering in-store pick-up again. Here’s why

total-wine-and-more-bad-store

‘I learned my lesson after the first visit’: Customer shares 3 reasons he says Total Wine and More is the ‘Goodwill’ of liquor stores

Brooke Sjoberg is a freelance writer who graduated with her Bachelors in Journalism from the University of Texas at Austin in 2020.

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