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The Daily Dot

Grace Fowler is freelancer reporter and past summer media fellow with the Daily Dot. She&#8217;s a graduate of Texas State University, where she studied mass communications.

Grace Fowler

Woman talking(l+r), American airlines planes(c)

american-airlines-overbooked-vouchers

‘I’m at $3,600 and counting’: Woman uses hack to try and get $15,000 in travel vouchers after American Airlines overbooked flight

Natasha Dubash is a freelance writer and editor based in Los Angeles. She loves reporting on entertainment, television, and pop culture.

Natasha Dubash

cant-come-home-american-airlines

‘Rent a U-Haul. It would be cheaper’: Woman says she can’t come home after vacation because of American Airlines, had to spend $2,500 on hotels

Stacy Fernández is a freelance writer, project manager and communications specialist. She’s worked at The Texas Tribune, The Dallas Morning News and run social for The Education Trust New York. Her favorite hobby is finding hidden gems at the thrift store, she loves a good audio book and is a chocolate enthusiast.

Stacy Fernandez

Woman says she got banned from American Airlines for having ‘relations’ with man. There’s just one problem

Banned From Flying

‘I’m now out $1,400’: Woman says she got banned from American Airlines for having ‘relations’ with man. There’s just one problem

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schon! magazine, and more.

Braden Bjella

Passenger says American Airlines left them stranded outside of the country without their passports

stranded airlines

‘We can’t leave the terminal. …We’re illegally here’: Passenger says American Airlines left them stranded outside of the country without their passports

Rachel Kiley is a writer who sometimes writes things and sometimes is based in L.A., but is definitely always on Twitter @rachelkiley.

Rachel Kiley

american-airlines-leaves-15year-old-stranded

‘I would be petrified’: Woman says American Airlines left her 15-year-old brother stranded in airport for almost 24 hours. They gave him a $12 snack voucher

Ramon Ramirez was the managing editor and, formerly, the Dot&#8217;s news director, entertainment editor, and evening editor. His work has appeared in the Washington Post, Grantland, Washington City Paper, Austin American-Statesman, and Austin Monitor.

Ramon Ramirez

A person looking at the camera next to an American Airlines flight. There is text that says main character of the week in a Daily Dot newsletter web_crawlr font.

Main-Character-of-the-Week-06-28-2024.jpg

Main Character of the Week: Woman who had poor customer service on American Airlines 

Black woman pays $600 to get seat upgraded. American Airlines gives it away to white woman

american airlines lost seat

‘They let her keep my seat’: American Airlines customer says she was bamboozled after paying $562 for upgraded seat

American Airlines traveler has ‘nightmare slumber party’ at airport when flight gets canceled

american airline nightmare

‘Their $12 food voucher in 2024 is ridiculous’: American Airlines traveler has ‘nightmare slumber party’ at airport

woman with caption "I had absolutely no intention of sleeping on an airport floor" (l) American Airlines planes on tarmac (c) woman holding creamer with caption "American Airlines absolutely use weather as an excuse to get out of their legal obligation" (r)

american airlines voucher

‘They changed it’: Customer says American Airlines used this trick to avoid giving out hotel vouchers after canceled flight

Phil West is a veteran professional writer and editor, and his works include two nonfiction books and articles in myriad print and online publications.

Phil West

Legs in airplane seat(l), American Airline planes(c), Plane aisle(r)

american-airlines-aisle-seat

‘Can I get a refund?’: American Airlines passenger can’t believe her strange aisle seat

Woman talking(l+r), American Airlines planes(c)

american-airlines-inclement-weather-response

‘I know we’re not the only people’: Woman calls out American Airlines for inclement weather horror response

Tangie Mitchell is a creative writer, journalist, and editor based in New York. Her interests include pop culture and entertainment, poetry, and morning cups of herbal tea.

Tangie Mitchell

Woman talking(l+r), American Airlines app on phone(c)

american-airlines-translator

‘They should hire you’: Passenger slams American Airlines for using her as a translator

Mustafa Gatollari has been an internet culture writer for over a decade. He has a passion for connecting what’s trending on social media to solid research—helping to separate clout-chasing claims from facts.

Mustafa Gatollari

Man says ‘SSSS’ on a boarding pass is the ‘kiss of death,’ explains what it means

american airlines ssss

‘Be prepared’: American Airlines passenger says ‘SSSS’ at the airport is the ‘kiss of death’

Beau Paul is a freelance writer from Austin, Texas. Beau also wrote narrative and dialog for the gaming industry for several years before becoming an entertainment journalist.

Beau Paul

American Airlines customer says major change is coming to the airline soon

american airlines change

‘The rest are probably going to follow’: American Airlines customer says major change is coming to the airline soon

Traveler catches American Airlines serving drinks to first class after denying economy

American Airlines