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Main Header Menu

The Daily Dot

Gisselle Hernandez is a freelance journalist based in Belize, where she writes travel and internet culture pieces. She enjoys watching anime, playing video games, and covering all things TikTok.

Gisselle Hernandez

‘Never take food from strangers’: Former Airbnb customer service rep says a host fed guests ‘welcome spaghetti’ with dog food in it

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schon! magazine, and more.

Braden Bjella

hand with glove wiping counter top with rag hand on right side holding Airbnb logo on square

Unclick

‘Cleaning fee $1,600. But please be sure to dust, vacuum, take out garbage’: People mock Airbnb ‘chore lists’ and cleaning fees

Viola Stefanello is a Milan-based journalist covering tech and culture for Italian newspaper Il Post. Her work has also been published in Wired and Rolling Stone among others.

Viola Stefanello

man on laptop holding pen hand on phone bottom to top blended city with locations marked caption "Inside Airbnb"

The virality of Inside Airbnb’s maps highlight the company’s massive impact on housing shortages

Kathleen is a Honolulu-based freelance writer, editor and communications strategist who has been published by the New York Times, Vice, Huffington Post, Hana Hou!, and more. She&#8217;s worked in the communication departments at the Honolulu Museum of Art, ACLU of Hawaii and Hawaii Community Foundation. When she&#8217;s not writing, she can be found in the ocean, walking her rescue poi dog or oil painting.

Kathleen Wong

‘They don’t care at all about their customers’: TikToker says her Airbnb was dirty—and customer service responded too late for her to get a refund

Tricia Crimmins is a former Senior Reporter on the politics and tech team covering discrimination, identity, and the 2024 election.

Tricia Crimmins

woman pointing at house (l) woman showing sign on window (m) woman smirking (r)

‘I’m supposed to be living in my house’: Woman says ex-husband rented her home out on Airbnb without her consent

Grace Stanley was the Deputy Editor of Passionfruit, a site for creators, covering the latest creator news, labor issues, tools, and community resources. Grace’s work has been seen by millions on the Daily Dot. Starting as a reporter covering trending internet culture stories, they have become a go-to resource on all things related to the creator economy.

Grace Stanley

woman holding hot tub part over dirty hot tub water caption "update on dirty Airbnb hot tub" (l) summary of the complaints and response from host "request submitted to your Host" "Your host didn't accept" "Reason information from the guest is innacurate" "Host message I'm sorry Nicole lockbox was functional even though you didn't figure out how to open it. And I gave you the code right away. And same thing with the internet your issue was resolved almost instantly. This did not cause you a prejudice" "The spa water was clean from the...very beginning that you are just trying to complain" "As a token gesture I would email you $100 provided that you agree to leave no review. And I will do the same. You are correct that I am full of good reviews and thats because I treat everyone well. Happy Easter!" (c) pH test strip held up to bottle caption "Update on dirty Airbnb hot tub" (r)

‘You need a full refund’: Dirty Airbnb hot tub sparks host drama

Lauren Castro is a reporter based in Austin, Texas.

Lauren Castro

person talking to camera with landlord text (l) airbnb phone (m) person showing phone texts (r)

‘Consider yourself lucky!’: Tenant says he lists rented house on Airbnb in viral TikTok, sparking debate

Man outside caption "If I get one more high schooler to request my airbnb for their After Prom Party..." (l) Man outside capti0on "I'm gonna lose my mind" "It's funny because I've gotten like 10 requests" (c) Man outside caption " I'll host ANY EVENT Except an after prom party" "Maybe I'll just make it a bidding war" (r)

‘I’m gonna lose my mind’: Airbnb host slams high schoolers for prom after-parties in viral TikTok

Cecilia Lenzen is a former freelance writer for the Daily Dot.

Cecilia Lenzen

people gathered in lobby with caption "Bach Party in Austin emergency evacuating our VRBO in the middle of the night cause we realized we were being set up to be robbed and/or worse when the doors didn't lock, alarm didn't respond, and Vrbo listing had been taken down :-)"

‘New fear unlocked’: Woman says she was set up to be robbed at party house rental during bachelorette trip in viral TikTok

Man in room caption " When you book an Airbnb for $20 in Dallas but you end up in a traphouse so you immediately leave and book a hotel " (l) airbnb shutterstock image (c) Man with glasses caption" When you book an Airbnb for $20 in Dallas but you end up in a traphouse so you immediately leave and book a hotel " (r)

‘You ever been in a trap before?’: TikTokers refer to their Airbnb house as a ‘trap house,’ sparking outrage (updated)

woman looking at conversation (l) airbnb logo (m) text conversation (r)

‘I found the most unhinged woman on Airbnb ever’: Viral TikTok shows host’s ‘unhinged’ responses to guest reviews

Dan Latu is a freelance journalist writing about the internet and culture. Previously, his work has appeared in the Real Deal and Columbia News Service.

Dan Latu

Woman speaking (L) Airbnb app (M) Messages on Airbnb (R)

‘Don’t let him cancel’: TikToker says Airbnb host tried guilting her into giving up her reservation (updated)

Brooke Sjoberg is a freelance writer who graduated with her Bachelors in Journalism from the University of Texas at Austin in 2020.

Brooke Sjoberg

Woman (L), Airbnb logo (M) Cleaning rules for Airbnb (R)

‘It’s the principle’: TikToker criticizes Airbnb host for charging cleaning fee and asking guests to clean before check out, sparking debate

Rebekah is a freelance reporter for the Daily Dot.

Rebekah Harding

photo of a car showing through a window (l) photo of a cell phone screen (m) photo of a woman pointing at a front door (r)

‘We don’t feel safe, especially if you aren’t sure who is in the house’: TikToker shares video of ‘scary Airbnb experience’ after stranger enters, claims to be a tenant (updated)

three photos of a woman using hardware to open and reset a door lock

Airbnb