Skip to Content
The Daily Dot home
The Daily Dot home
Advertisement

‘I don’t have words right now’: An ice cream shop reportedly turned away a disabled customer and her son when they refused to take off their masks

A Tennessee ice cream store owner allegedly refused to serve a 10-year-old autistic boy and his mother because they were wearing face masks. 

Featured Video

The mother turned to Twitter to warn others. Her tweet has gone viral with over 22,000 retweets and 50,000 likes. 

https://twitter.com/rarediseasemom/status/1525272803922137088?s=20&t=GhbMeRV_a6jWorn0oHt1tg

Lindsay Fogarty, @rarediseasemom, posted about the incident on May 13th, saying that the ice cream shop owner made her disabled son cry. In her tweet, she mentions that both she and her son are immune-compromised.

Advertisement

The ice cream shop, Kountry Kreamery, is located in Pigeon Forge, a tourist hub in the Great Smoky Mountains region. The town is also home to Dolly Parton’s amusement park Dollywood, and the Titanic museum.   

Users on Twitter quickly dug up similar alleged incidents at Kountry Kreamery, with matching details of refusing service to masked customers. 

Screenshots show that Kountry Kreamery once explained that their mask policy was to better hear customers over loud machinery, but other screenshots show a wider anti-mask stance. 

Advertisement
https://twitter.com/ElizManresa/status/1428769129692024838

On Yelp, reviews dating back to June 2021 detail similar accounts of Kountry Kreamery employees forcing patrons to remove masks. 

The Daily Dot reached out to Lindsay Fogarty via Instagram direct message, and to Kountry Kreamery via email, for comment on this story.

Advertisement
Advertisement
Advertisement
Advertisement

Stay in touch

Sign up for our free newsletter

More from The Daily Dot

See all posts

“Disgusting and inhumane”: Kesha blasts White House for using her music in pro-war video. Comms director says thanks for the clicks

"This show of blatant disregard for human life and quite frankly this attack on all of our nervous systems is the opposite of what I stand for."

March 3, 2026

Jack Schlossberg calls “Love Story” a grotesque display of his uncle JFK Jr.’s legacy in new interview

"If you want to know someone who’s never met anyone in my family, knows nothing about us, talk to Ryan Murphy."

March 3, 2026

ESPN’s Mina Kimes had the best response to a troll who called her a “DEI hire”

The sports analyst dusted off her Emmy award for this one.

March 3, 2026