Goodwill’s thrift shop is meant to be a treasure chest for anyone looking for bargains. The store is filled with hidden treasures that are just waiting to be discovered. You can always help yourself to their grab bags if you’re not into searching through heaps of stuff.
Customers can buy a plastic bag packed with various products for $10. These bags, kept in designated areas of the building, include used toys, clothing, crafts, and more. You must unwrap the goodie bag outside after you have paid for it. Additionally, as they are non-refundable, the deal is done.
However, Lacey (@redheadedmama05), another thrifter from Indiana, had something in her bag that wasn’t supposed to be there. She walks back through the entrance to reenact this discovery for more than 1.5 million viewers.
Goodwill items should be FREE. Most of those items are donated secondly I hope yall wash them items before wearing them , they have dust mites and MICE ..
— ? (@yocharmm) April 21, 2026
She walked over to a wall of grab bags and said, “After the cashier scanned my item, she was bagging them up, and I guess she happened to realise what she just scanned.” She added, “It was a grab bag full for $10.”
She then stops to look at the $10 bags on the shelves. “She said, ‘Wait a minute. Are these Little People in here? Why was this on the shelf?” she remembers the cashier asking. “We’re not supposed to put any Little People on the shelves.'”
The bags containing these plastic figures were then visible as the content creator panned over the wall. She recalls the employee saying, “Then, she said, ‘We always send these off,’” in reference to the company’s auction site.
But that doesn’t stop Lacey from grabbing another one from the shelf and putting it in her cart. The top comment with 22 million likes was, “Hate when employees act like they’re losing money.”
Another commenter wrote, “Mind you they get that for FREE.” A third wrote, “I can’t stand how greedy goodwill is.” For this reason, even a fourth commenter refused to give up their collection. They commented, “Guess I’ll be hoarding my little people forever.”
Others, meanwhile, shared similar experiences they had at Goodwill. “I’ve had one take something as scanning it and call a manger. Manager took it into the back said sorry can’t sell this. It was a free people dress,” one commenter shared.
Fun story.
— Rex Umberleigh (@RexUmberleigh) April 25, 2026
When I was a teen, I worked at a Goodwill for about a year as one of my many first summer jobs I cobbled together.
Firstly, like 90% of the stuff that comes in got palletized in the "watermelon" boxes (like at Walmart w/ their watermelons). They then got shipped off…
“This same thing happened to me yesterday, I gave her attitude right back and said I will be purchasing these, not my problem,” another person shared. She explained some details in the comments section. “I got to keep them! That goodwill ships things off for their online store.”
It is inevitable that some products will fall between the cracks. Some people were not as fortunate as Lacey, who was lucky to keep her job. In October, according to Mary Sue, a woman from California, personally experienced this. When she tried to buy a luxury bag that was on sale, the manager intervened and took it from the online store.
Online stores typically function similarly to their in-person counterparts, with customers placing orders in their virtual carts for checkout. It’s quite easy, but don’t be fooled by the name “online store.”
ShopGoodwill. Com, a non-profit version of eBay, has been run by Goodwill since 1999. Customers can bid on more expensive, pre-owned items and have them delivered right to their door. Their website states that all donations are used to further Goodwill’s goal of giving back to the community.
