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The Daily Dot

Mars Ramos is a museum educator and freelance writer. She loves long walks in nature, doing yoga, and baking brownies.

Mars Ramos

two panel design with a woman looking at the camera while talking, next to an image of a PayPal logo that is outside of a building

‘They don’t protect your account’: PayPal customer says hackers took $13,000 from her account over 4 minutes. Then PayPal sent a debt collector after her

Stacy Fernández is a freelance writer, project manager and communications specialist. She’s worked at The Texas Tribune, The Dallas Morning News and run social for The Education Trust New York. Her favorite hobby is finding hidden gems at the thrift store, she loves a good audio book and is a chocolate enthusiast.

Stacy Fernandez

Screenshot of Tiktok user @mylilmad; Photo of a Southwest Airlines belt barrier at an airport.

‘I was basically told … that I’m not special’: Blind Southwest Airlines customer gets promised she will be taken care of after flight cancelations. Then she lands

Charlotte is a regular Daily Dot contributor with bylines in Insider, VICE, Glamour, The Independent, and more. She holds a Masters&#8217;s degree in Magazine Journalism from City, University of London.

Charlotte Colombo

3 panel image: on the sides a person explains and in the middle is a scene from an airport.

‘They are more likely to help’: Airline won’t let woman change her boyfriend’s non-refundable flight. Then she tells them this

Nina Hernandez is a writer, journalist, music critic, and culture commentator based in Austin, Texas.

Nina Hernandez

‘It looked good wet’: Woman uses pressure washer to clean Kia. Then it dries

Melody Heald is a culture writer. Her work can be found in Glitter Magazine, BUST Magazine, and more.

Melody Heald

Screenshot of Tiktok user @radicalroni; Photo of a Jersey Mike's Subs sign.

‘I might get a lil sandwich’: Woman opens Jersey Mike’s app. Then she discovers this controversial way to get points

Screenshot of Tiktok user @a_raccoons_diq; Photo of a Photo on a Laptop keyboard with the Apple Pay logo.

‘My parents were paying for it; I’ve been paying for it; my friend was paying for it’: Man says to check your Apple Pay. Then he reveals what it means if you have a $10 charge

Screenshot of Tiktok user @shoplogan512 with a jar of Holdman Honey; Photo of a HEB Fresh Foods exterior.

‘Holdman Honey is amazing!’: H-E-B shopper checks out honey in-store. Then she shares a trick to know if you’re buying ‘good’ honey

Alexandra Samuels is a national political reporter and contributor to the Daily Dot, where she started as an intern covering politics in the summer of 2016. She enjoys all things Marvel, keeping up with the latest TikTok trends, long walks with her pup, and reading murder-mystery novels.

Alexandra Samuels

Woman sitting in car on left. Kia on car on right.

‘I decided to go charge it at Walmart’: Woman gets Kia EV as her car rental at 87%. Now she’s saying you should never rent an EV

Rebekah is a freelance reporter for the Daily Dot.

Rebekah Harding

Screenshot of Tiktok user @michelleinthematrix; Photo of a Capital One Bank exterior.

‘The money is gone’: Did Capital One really ‘lose’ a customer’s account?

Amara Thomas is a freelance writer and cultural worker. She has written for the FADER, the Village Voice, Gothamist, and Highsnobiety.

Amara Thomas

Screenshot from Tiktok user @user60798514230 of a Platform Truck at Home Depot with several bags of Quikrete; Photo of a Home Depot Exterior.

‘Should call someone else to help’: Home Depot shopper wants to buy packs of Quikrete concrete mix. Then a worker tries carrying them

Screenshot of Tiktok user @o_g_deez; Photo of a bag of Knorr Pasta Sides Alfredo; Screenshot of Tiktok user @kristen_genx_ugc

‘Knorr dropped in quality so much’: Customer complains Knorr pasta doesn’t ‘cook right anymore.’ Then an expert explains why

Brooke Sjoberg is a freelance writer who graduated with her Bachelors in Journalism from the University of Texas at Austin in 2020.

Brooke Sjoberg

‘Is this ageism?’: Woman goes to Olive Garden. Then she reaches for the kiosk to pay and her waiter intervenes

Screenshot of Tiktok user @thelawyerangela; Photo of a grocery shelf of Raspberry Rose Poppi soda.

‘You could get up to $80’: Expert says you could make money if you’ve had a Poppi—even without proof of purchase

Beau Paul is a freelance writer from Austin, Texas. Beau also wrote narrative and dialog for the gaming industry for several years before becoming an entertainment journalist.

Beau Paul

Screenshots of Tiktok user @samseruwooza_ crawling on a dealership floor to explain FWD and RWD between a photo of a Hyundai Dealership.

‘Best explanation ever’: Customer asks Hyundai salesman the difference between FWD, RWD, and AWD. Then he gets creative

Kia logo on white car on left. Woman in car on right.

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